Apryl hodges

Issues with card payments and Apple Pay. I have money on the account yet could not make any purchase. Was able to use the card the day prior no issues yet today there is an issue saying contact bank.

Annoyed

No access to mobile banking. Can't receive deposits

Jess

Can't login

Jess

Can't login

Jane

Mobile and internet banking unavailable

Lisa

Can't log in to app or website. Saying it is unavailable

Lisa

Can't log in to app or website. Saying it is unavailable

Amber

Can’t access internet, phone or card services ALL day

Pete

Hands down the worst bank you could possibly have in Brisbane. The app is clunky, the account balances don't update when you transfer, forcing you to log out and log back in to refresh the current balances. The menus are all over the place and making a change will send you to a random menu. This is when the app is working, which to be fair is usually but not right now which is why I'm stuck here with all the time in the world to tell you why no to go with this bank. I would pop into a branch to do what I need to domm. But there's only 2 of them, in the city, 15km away, about 100m from each other I've been a customer for a decade or so but I'll use this down time to find an alternative. Do better.

Pete

Hands down the worst bank you could possibly have in Brisbane. The app is clunky, the account balances don't update when you transfer, forcing you to log out and log back in to refresh the current balances. The menus are all over the place and making a change will send you to a random menu. This is when the app is working, which to be fair is usually but not right now which is why I'm stuck here with all the time in the world to tell you why no to go with this bank. I would pop into a branch to do what I need to domm. But there's only 2 of them, in the city, 15km away, about 100m from each other I've been a customer for a decade or so but I'll use this down time to find an alternative. Do better.